We have moved our updates from the news page to a more prominent position for ease of access.
We have full access to emails, operating systems and where appropriate, calls by phone, WhatsApp etc. Even though we can’t visit you at this time, we are still able to value you home by live video link. HIT THE REQUEST A VIDEO VALUATION TAB and then we will be in touch to provide a LIVE Harrison Brant Valuation.
Update 27th March
The Government have published some clearer advice in respect of the above.
In simple terms, they have rightly paused the sales process and due to this, lenders are working to extend mortgage offers.
Where contacts have been exchanged, the move date should be deferred, with a new completion date to be mutually agreed by the chain. If new a date can’t be agreed and safety guidelines can be observed, then the move may be able to proceed.
If the move is simple single transaction to an empty dwelling, then this can proceed so long as the safety guidelines are observed. Again this assumes that contracts have already been exchanged.
Our view is that buyers and sellers should remain committed to their transactions whilst there is a delay to the process. Should you have any concerns or queries, please feel free to contact us via the usual email addresses.
The full advice is at: https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak
We have moved our updates from the news page to a more prominent position for ease of access.
In light of the current Government guidance, all colleagues that were remaining in the offices are now working from home and the offices are temporarily closed.
We have full access to emails, operating systems and where appropriate, calls by phone, WhatsApp etc. Even though we can’t visit you at this time, we are still able to value you home by live video link. HIT THE REQUEST A VALUATION TAB and then ready to sell now and we will be in touch to provide a LIVE Harrison Brant Valuation.
We are continuing to deliver our multi-award winning services and fully market our client’s properties. Should you wish to view a property, please do let us know and once we are able to facilitate viewings we will be in touch.
In the interim, do feel free to contact the team via our usual email addresses or from the registration and or contact us page of our website and we will provide any information or advice that you may require.
Please note that the teams will do their very best to respond to you in an efficient manner. However, response times may be a little longer than usual.
In accordance with Government advice, we are all working from home.
Do feel free to contact us via our usual email addresses or from the registration and or contact us page of our website.
20 March 2020
I would like to reassure you that we are open for business, adopting a business as usual policy albeit in unusual times. In order to do this, I have implemented changes in the way we operate.
From today, I have put in place a number of contingency plans that include home working and adopting technology including video tour viewings and conferencing in order that we may continue to offer our award-winning customer service.
Please be assured that my first priority is to protect our customers, my teams at Harrison Brant and Osborn Humphreys, our lettings brand.
This also means that I require the assistance of all sellers, landlords, applicants and tenants who should let us know should there be any reason in accordance with the Government’s current guidelines, for us NOT to conduct viewings and/or appointments of any kind. This also applies to our teams, contractors, surveyors etc.
I wish to limit the possibility of spreading the virus and with this in mind, I require all parties to confirm by email, at the time of making appointments, there is no reason for us not to do so. Should there be a change in your health or those connected to you, prior to the appointment, please let us know. Thank you in advance for your co-operation and understating on this.
I would ask that where possible, you contact us by phone or email rather than visiting the offices. Please note that the teams will do their very best to respond to you in an efficient manner. However, response times may be a little longer than usual.
I am continuing to monitor the situation and will keep you advised should there be any necessary changes to the above.
Keith Harrison MNAEA
Director